Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the website, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and how you interact with the site. We refer to this automatically-collected information as Device Information.

Additionally, when you make a purchase or try to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as Order Information.

2. How We Use Your Information

We use the Order Information we collect to fulfill any orders placed through the website (including processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations).

We use the Device Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the site).

3. Data Retention

We will maintain your Order Information for our records unless and until you ask us to delete this information. We will retain your information as long as is necessary to provide you with our services and fulfill the purposes outlined in this policy.

4. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can delete that information.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving you, as long as those parties agree to keep this information confidential.

For example, we use WooCommerce to power our online store. We may also use other third-party services like Google Analytics to understand how our customers use the site. You can read more about how WooCommerce uses your Personal Information here: WooCommerce Privacy Policy Link.

6. Your Rights

If you are a user from a certain region, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information below.

7. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@zoolfe.com.